Receptionist

Date Job Posted: 16-May-2018

Location: Modimolle

A reception position has become available at a well known 4 star hotel. Candidates must posess the following.

 

Education:

• Grade 12 or equivalent
• Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:
• At least 1 years’ previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Front Office Department
• MS Office (Word, Excel and Email) is essential
• PSD INNkeeper experience is an advantage
• Third language is advantageous

Other:

• Friendly and service orientated
• Reliable, responsible and dependable to fulfil obligations
• Excellent communication skills
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task

Tasks (include but not limited to):

• Check in and check-out of guests
• Ensure accurate billing
• Receive, store and deliver luggage and mail
• Relieve night audit when necessary
• Perform office duties
• Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
• Take guests' details and allocate their rooms
• Inform guests of the hotels services and facilities, policies and procedures
• Provide tourist information to guests
• Deal with enquiries and requests from guests
• Take messages for guests
• Finalise guests' bills and issue receipts upon payment
• Perform cashier duties and exchange foreign currency
• Place guests' possessions in a safe if requested
• Coordinate the cleaning of guests' personal laundry and room service deliveries
• Follow in-house procedures to help ensure the security of guests and employees
• Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

 


Job ID
207128
Job Title
Receptionist
Employer Type
FT/PT
Province
Town/City
Modimolle
Salary Type
Monthly
Salary
unspecified
Start Date
Immediately
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description