Receptionist

Date Job Posted: 16-May-2018

Location: Modimolle

A reception position has become available at a well known 4 star hotel. Candidates must posess the following.

 

Education:

• Grade 12 or equivalent
• Accommodation Certificate/ Hotel School diploma is advantageous

Work experience:
• At least 1 years’ previous experience in the same or similar position in a 4/5 star hotel
• Familiar with all duties and procedures in Front Office Department
• MS Office (Word, Excel and Email) is essential
• PSD INNkeeper experience is an advantage
• Third language is advantageous

Other:

• Friendly and service orientated
• Reliable, responsible and dependable to fulfil obligations
• Excellent communication skills
• Attention to detail
• Willingness to lead, take charge and offer direction
• Ability to multitask
• Show initiative by taking control of task

Tasks (include but not limited to):

• Check in and check-out of guests
• Ensure accurate billing
• Receive, store and deliver luggage and mail
• Relieve night audit when necessary
• Perform office duties
• Receive reservations for accommodation from clients, either in person, online or by telephone, fax or email
• Take guests' details and allocate their rooms
• Inform guests of the hotels services and facilities, policies and procedures
• Provide tourist information to guests
• Deal with enquiries and requests from guests
• Take messages for guests
• Finalise guests' bills and issue receipts upon payment
• Perform cashier duties and exchange foreign currency
• Place guests' possessions in a safe if requested
• Coordinate the cleaning of guests' personal laundry and room service deliveries
• Follow in-house procedures to help ensure the security of guests and employees
• Perform general secretarial duties, such as preparing correspondence and attending to incoming calls

 


Job ID
207128
Job Title
Receptionist
Employer Type
FT/PT
Province
Town/City
Modimolle
Salary Type
Monthly
Salary
unspecified
Start Date
Immediately