Hotel Receptionist

Premier Hotels & Resorts Date Job Posted: 28-May-2018

Location: Midrand

We are seeking a Receptionist with night audit experience for our Hotel in Midrand, JHB.

Main duties and responsibilities:

  • Adhere to check in and check out procedures
  • Regular updating of guest lists and forward to departments
  • Reporting of faults using the maintenance log
  • Close liaison with Housekeeping on check-outs
  • Be familiar with the Hotel's Rates Policy and Front Office Procedures and Policies including emergency Procedures and Minimum Guest Service Standards
  • Ensure that all charges are correctly entered onto the guest's folio
  • Adhere to credit control procedures
  • Ensure that all dockets and correspondence pertaining to guest ledger accounts are attached to the guest folio before being sent to the Accounts Department
  • Ensure that float, cash and credit takings for shift are balanced and cashier reports are completed
  • Assisting guests when necessary
  • Ensure that wake-up calls are accurately recorded and executed correctly
  • Maintain a professional attitude when dealing with guests and staff members

Minimum qualifications and experience:

  • Grade 12 (matric)
  • Previous reception experience in a hospitality environment

Job ID
Job Title
Hotel Receptionist
Employer Type
Salary Type
Start Date
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description