Hotel Receptionist

Premier Hotels & Resorts Date Job Posted: 28-May-2018

Location: Midrand

We are seeking a Receptionist with night audit experience for our Hotel in Midrand, JHB.

Main duties and responsibilities:

  • Adhere to check in and check out procedures
  • Regular updating of guest lists and forward to departments
  • Reporting of faults using the maintenance log
  • Close liaison with Housekeeping on check-outs
  • Be familiar with the Hotel's Rates Policy and Front Office Procedures and Policies including emergency Procedures and Minimum Guest Service Standards
  • Ensure that all charges are correctly entered onto the guest's folio
  • Adhere to credit control procedures
  • Ensure that all dockets and correspondence pertaining to guest ledger accounts are attached to the guest folio before being sent to the Accounts Department
  • Ensure that float, cash and credit takings for shift are balanced and cashier reports are completed
  • Assisting guests when necessary
  • Ensure that wake-up calls are accurately recorded and executed correctly
  • Maintain a professional attitude when dealing with guests and staff members

Minimum qualifications and experience:

  • Grade 12 (matric)
  • Previous reception experience in a hospitality environment

Job ID
208305
Job Title
Hotel Receptionist
Employer Type
FT/PT
Province
Town/City
Midrand
Salary Type
Monthly
Salary
Unspecified
Start Date