Night Auditor - Hotel - Polokwane

Zeebra Junction Date Job Posted: 12-Jul-2018

Location: Polokwane

Overview

My client a Hotel in Polokwane is recruiting for a Night Auditor with the necessary skills and previous experience to run the Night Audit responsibilities for the Hotel and also be responsible for the management of the night staff.

Remuneration:

Salary : R 9000 : Live Out (Negotiable based on experience)

Minimum Requirements

  • Minimum of 3-4 years’ experience as a Night Auditor /or similar Front Office Position in a 4/5 Star Hotel

  • Opera (Front Office, Cashiering, Reservations, Reporting) Knowledge – ESSENTIAL

  • Computer Literate – MS Office (word, excel)

  • Excellent Communication Skills – Fluent in English

  • Excellent Guest Relations

  • Basic Mathematic and Accounting knowledge with Excellent Administration Skills essential

  • Able to work under pressure

  • Able to work shifts

Qualifications

  • Minimum Std. 10 (Grade 12) / Matric

  • Front Office or other relevant Hospitality Qualification will be an added advantage

Key areas of Responsibility

  • To ensure that all guests are checked in and out in a professional, efficient and courteous manner.

  • To maintain a high standard of personal service with all customers, internal and external as well as public areas.

  • To manage & control revenues and to report any deviations, irregularities to revenue and VAT accruals daily.

  • To compile a daily departmental revenue reports and distribute to all HOD’s every morning.

  • To conduct room inspections every night and to ensure that the number of rooms sold for the prior night equal that of the housekeepers report of clean rooms.

  • Ensuring that Company Policies and Procedures regarding Front Desk Procedures, Switchboard Duties, handling incoming messages, mail, deliveries, packages etc. are strictly adhered to.

  • Dealing with all guest queries regarding bookings, in house queries, payments and after departure services.

  • To assist the Sales & Marketing department in promoting and selling the hotels & the facilities to prospective guests.

  • Ensuring effective communication from the Reception Department to all Operational Departments.

  • To make reservations in the absence of the Reservations Department and after hours.

  • To assist as far as possible with the induction and training of new staff members and students.

  • To carry out duties related to the job that Management may require from time to time.

  • Maintaining guest accounts and processing POS transactions during their stay.

  • Processing of banking daily.


Job ID
212840
Job Title
Night Auditor - Hotel - Polokwane
Employer Type
FT/PT
Province
Town/City
Polokwane
Salary Type
Monthly
Salary
R8k - 9k per month + Live Out
Start Date
ASAP
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description