Operations Manager / Front Office - Hotel - Polokwane

Zeebra Junction Date Job Posted: 10-Oct-2018

Location: Polokwane


My client an established Hotel in Polokwane, Limpopo Province is urgently recruiting for a Operations Manager 


Applications should be done online to this advert or alternitivly : email- The Recruiter - [Please apply below] 


  • Basic Salary R 25 000.00 - R 30 000.00 Negotiable based on experience and current earnings 


  • Grade 12 
  • Hotel School Diploma or similar  ( prerequisite) 
  • Minimum of 3 years experience as a Duty Manager, as well as a minimum of 3 years experience in an Operations Management position in a 4/5 Star Hotel / Lodge


  • Should be experienced within all different areas of a Hotel / Lodge 
  • Polite, friendly person with a strong personality that can think on their feet
  • Well spoken and well presented individual
  • Strong leader who have been in charge of employees before
  • Must  be computer literate
  • Previous experience on Opera and Micros is essential


  • Effective leadership, manage and oversee all departments within the hotel
  • strictly supervises all Front Office staff and ensures completion of all Front Office duties 
  • Direct and co ordinate the activities of the
    • Front Desk
    • Reservations
    • Guest Services & telephone areas 
    • Responsible for training all Front Office Staff
  • Plan and manage the day to day operations effectively
  • Drive the broader goals of the hotel in relation to all outlets mentioned above
  • To ensure consistent acquisition and maintenance of guests
  • The managing of Human Resources paperwork for the entire hotel
  • Ensure the required policies, procedures and administrative systems and controls are in place
  • Day to day guest interaction to receive feedback and actively implement necessary action
  • Overseeing and assisting in departmental stock takes
  • Adherence to all company practices
  • Leading, training and motivating the team
  • Drive the hotel’s quality plan and implement all required standards

Job ID
Job Title
Operations Manager / Front Office - Hotel - Polokwane
Employer Type
Salary Type
R25k - 30k per month + Live Out
Start Date