Assistant bar Manager

The Recruitment Specialists Date Job Posted: 19-Oct-2018

Location: Camps Bay

Camps bay Cape Town

Job Summary:

We are looking for a guest-orientated, charismatic leader with a sense of urgency and high attention to detail, to assist with managing Bar operations and Mini Bar Service on a day-to-day basis.

Minimum Experience or Qualification:

  • Diploma in Hotel or Food & Beverage Management advantageous
  • Must have at least 3 years food and beverage service experience in a 4/5* Hotel Bar or Upmarket Cocktail Bar; of which 2 years should be in a supervisory or management role.
  • Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
  • Experience at operator level of a Point of Sales System – exposure to Micros advantageous
  • Experience at operator level of a Stock Management System – exposure to FnBShop advantageous
  • Highly presentable
  • Solid English verbal and written communication skills
  • Fluent with hospitality language and terminology, particularly food and beverage vocabulary
  • Exposure and understanding of restaurant financials
  • Experience in Service Recovery
  • Experience in mixology or sound beverage knowledge
  • Able to work flexible hours, weekends and holidays

Key Performance Objectives:

  • To assist with managing staff and the outlet operation on a day-to-day basis ensuring that:
    • Guest Service is in accordance with Hotels and Leading Hotels of the World standards
    • Mise en place requirements are completed in accordance with SOP
    • Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages
    • To ensure that whenever necessary corrective action is taken when staff do not meet the standards
  • To ensure that beverage stock movement is correctly and accurately tracked; as well as captured on FnBShop
  • To ensure end of service cash-ups and float management are completed in accordance with SOP
  • Co-ordinating special requests and extraordinary tasks in accordance with SOP
  • Ensure a guest satisfaction check of every guest within the outlet; dealing with any concerns and complaints in accordance with company service recovery guidelines; and by personally checking quality of both service and product on a continuous basis
  • Assist the Bar manager with conducting monthly staff 1:1 and appraisals are completed timeously having regard for the development of individual employees in line with the goals of the business
  • Assist with the rostering of staff to meet the operational needs of the business ensuring service standards are met while being cognisant of the labour costs
  • Ensure a motivated and driven team by instilling and upholding Hotel group’s ethos
  • Actively proposing promotional ideas on a regular basis as well as actively driving the sales and upselling culture of the restaurant to ensure an exceptional guest experience and the financial health of the business
  • Ensure that all guest enquires are responded to within the response guidelines of the Hotel
  • Personally driving all on-the-job training within the department in line with the Hotel’s SST program requirements

           

REMUNERATION:              

•          Market related salary monthly

•             Benefits include pension (7.5% company contribution + 7.5% employee contribution); optional Discovery Medical Aid (company pays 50% of premium); Discretionary Annual Bonus; Complimentary Staff  

                Transport, Uniform, Laundry, MEal

Please send your CV in Word format with a recent photo of yourself to [Please apply below]


Job ID
223482
Job Title
Assistant bar Manager
Employer Type
FT/PT
Province
Town/City
Camps Bay
Salary Type
Monthly
Salary
R0 per month + Benefits
Start Date
immediate