Relief Lodge Manager - Kruger National Park

Broad Horizons Hospitality Solutions Date Job Posted: 09-Nov-2018

Location: Hoedspruit

Relief Lodge Manager - Timbavati - Kruger National Park

Salary: Market Related Single, Live-in Position


We have an exciting hospitality opportunity for a Relief Lodge Manager, to be based in the Timbavati, Kruger National Park. Minimum 3 years’ experience in a Junior management role within a 5 star lodge operation. This is a permanent position, suitable for a single person, live in accommodation on the property.



  • Meet every guest and ensure they know who is looking after them
  • Ensuring all organizational requirements around delivering a guest experience that is planned for and executed on a daily basis
  • Ensure our brand standards are always maintained in all areas that make up the guest experience
  • Represent the company brand in appearance and behaviour
  • Create an environment where the company culture is fostered
  • Innovate new ideas and ways to edge the brand and improve
  • Ensure that our culture of rewarding and recognizing of staff is followed through all levels of the lodge
  • Ensure that training & development of staff is coordinated
  • Ensure that controls and systems are in place to ensure the sustainability of the business as well as conserving our resources
  • Ensure the company Hospitality ethos is known by all
  • Relief for the Lodge Manager when on leave
  • Hosting alternative nights
  • Assist in placing and monitoring of all lodge operational stock orders
  • Any other service and hospitality training as needed


Knowledge Required (Qualifications Or Training Programs):

  • At least 2 years relevant experience in a 5 star operation
  • Managerial experience is key
  • Company Knowledge
  • Valid unendorsed SA driver’s license essential


Previous Work Experience Required:

  • Experience in the service industry especially in dealing with guests and staff in a 5 star lodge
  • Managerial experience
  • Finance experience (understanding management accounts, capex)
  • HR Knowledge


Skills Required:

  • MS office knowledge
  • Communication skills - with guests and fellow staff members
  • Lateral thinking ability and a team player
  • Takes Initiative, Professional, courteous, hospitable to guests
  • Must be able to cope under pressure to meet guests needs
  • Leadership & Organizational abilities
  • Honest, have good integrity, proactive and driven person who has career ambitions
  • Good interpersonal skills & Passion for guest delight
  • Diligence and self-motivation to meet deadlines
  • Willingness/ability to share information and teach and inspire others
  • Wine & Food experience preferred

Please forward your Updated Microsoft Word CV, including RFL ALL Employment history; Current & Expected Salary as well as a Recent Head and Shoulders Photograph of yourself – [Please apply below]


Please note only candidates who meet the minimum requirements above will be contacted, should you not hear from us within 3 weeks, consider your application unsuccessful. Requirements and criteria are based on our client’s request, we reserve the right not to make an appointment.

Job ID
Job Title
Relief Lodge Manager - Kruger National Park
Employer Type
Salary Type
Market Related - Live In
Start Date