Reservationist / Co-ordinator

Premier Hotels & Resorts Date Job Posted: 29-Nov-2018

Location: Knysna

Our Hotel in Knysna is seeking a Reservationist / Co-ordinator.

The incumbent in the position of a Reservationist is to:
• be familiar with the average room rate and occupancies in the surrounding area.
• keep abreast on events happening in the surrounding areas.
• deal with / and follow up on all enquiries timeously.
• provide clients with accurate information with regards to availability, room types, hotel facilities and rates
• ensure that all prepared correspondence is accurate & filed daily
• forward correspondence to relevant properties for daily handover as per procedure
• ensure that all relevant fields within booking screen are correctly and accurately completed
• ensure that bookings are recorded manually in the event of system shut-down and input correctly onto system thereafter
• ensure that all guaranteed bookings are confirmed 
• be responsible for adherence to laid down procedure & standards in order to achieve thehighest possible occupancies and average room rates

Critical skills:
• The incumbent should be computer literate
• Professional telephone manner
• Language – speak/write in english
• Accuracy in data capturing
• Organised
• Able to do advanced accounting and mathematical calculations
• Should be able to work unsupervised
• To be loyal to the brand

Qualifications:
• Grade 12 (Standard 10)

Experience:
- Have previous experience with reservations and banqueting 

- Understanding of yielding an advantage

- Has a hotel background

 


Job ID
228170
Job Title
Reservationist / Co-ordinator
Employer Type
FT/PT
Province
Town/City
Knysna
Salary Type
Monthly
Salary
Unspecified
Start Date
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description