Operations Manager (Salary Dep on Experience plus accommodation)

Cedar Wood Recruitment Date Job Posted: 05-Dec-2018

Location: Groblersbrug/Lephalale

Cedar Wood recruitment is looking for a Operations Manager for a beautiful property in Groblersbrug


Minimum of 3 years’ experience as a Duty Manager, as well as a minimum of 3 years’ experience in an Operations Management position in a 4/5 Star Hotel. Should be experienced within all different areas of a Hotel.

Polite, friendly person with a strong personality that can think on their feet. Well-spoken and well-presented individual.

Strong leader who have been in charge of employees before.

Must have grade 12 and be computer literate.

Previous experience on Opera and Micros would be an advantage.

Formal hospitality degree/diploma preferable


Responsible for the management of the operational area in such a manner that customer satisfaction is achieved.

Assist with queries and guests complaints – management on duty.

Effective management of all staff

Create and maintain relationship with guests.

Effective leadership, manage and oversee all departments within the hotel

Plan and manage the day to day operations effectively

Ensure consistent acquisition and maintenance of guests.

The managing of Human Resources paperwork for the entire hotel.

Ensure the required policies, procedures and administrative systems and controls are in place.

Day to day guest interaction to receive feedback and actively implement necessary action.

Overseeing and assisting in departmental stock takes

Training and motivating the team

Drive the hotel’s quality plan and implement all required standards.

To stand in and perform the duties of an Acting General Manager in the absence of the General Manager

Job ref: 2071

Job ID
Job Title
Operations Manager (Salary Dep on Experience plus accommodation)
Employer Type
Salary Type
Dep on exp
Start Date