Front Desk Receptionist

The Collection by Liz McGrath Date Job Posted: 11-Jan-2019

Location: Hermanus

Job Summary

We are looking for a guest-orientated and professional  Front desk Receptionist with excellent interpersonal skills, who is well spoken and able to correspond with local and international guests. 

Minimum Experience and Qualification Required:

  • Previous experience in a 5 star hotel or similar environment
  • Fluency in English (written and spoken)
  • Second language would be advantageous
  • Shift work required, including night auditor shifts
  • Be able to carry out full reception duties, night audit duties and be responsible for financial transactions
  • Be able to deal with guest’s requests, complaints and their queries
  • A professional and charming telephone manner is vital
  • Knowledge of Opera preferable
  • Well groomed, friendly and presentable
  • The ability to work well under pressure
  • Must be hard working, motivated and dedicated
  • Must be a team player
  • Must have a positive nature and the right attitude
  • Own transport advisable

Key Performance Objectives:

  • Deal with daily GUEST queries and requests
  • Operate the hotel’s Property Management System: OPERA
  • Check GUEST in upon arrival and check them out upon departure
  • Operate the switchboard and direct calls

Please send your application/CV to Chelsea Dearham ([Please apply below]) by no later than Thursday 19th April 2018.

Job ID
Job Title
Front Desk Receptionist
Employer Type
Salary Type
Start Date
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description