F&B Manager - Deluxe Hotel - Knysna

Zeebra Junction Date Job Posted: 09-Feb-2019

Location: Knysna

Overview 

Our Client a well known Hotel in Knysna - Western Cape, is urgently recruiting for an experienced, vibrant and enthusiastic F&B Manager who will be responsible for assisting the F&B operations . The successful candidate will be responsibile for the F&B operations, which in turn meets the requirements of the Company and more importantly serves the total Guest Experience.

Applications:

  • Must Include : Detailed CV and Head and Shoulders Photograph
  • Apply online to advert or send applications : The Consultant : [Please apply below] 

Remuneration

  • Salary :R 18000.00 - R 20000.00 Negotiable based on Experience and current earnings  
  • This is a Live Out position  
  • Meals provided while on duty
  • Uniform
  • Any other other benefits to be discussed in the interview

Qualifications and Experience Required

  • Tertiary Hospitality / Lodge Management Diploma or Similar
  • Good Hospitality management experience - Preferably also with Lodge Management experience 
  • Excellent written and verbal English communication skills
  • A workable knowledge of Microsoft Word and Excel software
  • Financial knowledge and acumen
  • Knowledge of the local Adventure Travel Industry -  advantageous
  • Excellent Good Food & Beverage background Knowledge - strong plus

Skills and Attributes Necessary 

  • Demonstrated leadership skills and ability to foster teamwork
  • A commitment to internal and external customer satisfaction
  • An understanding of and belief in Responsible Travel philosophy
  • The ability to work in a team environment
  • Understanding of cross-department dependencies & ability to work productively with all areas of the business
  • Ability to work under pressure and juggle multiple tasks
  • Problem solving and decision making capacities
  • Ability to delegate
  • Outstanding organizational and interpersonal skills
  • High standards of customer service
  • Flexible and thrives on change
  • Reliable and responsible
  • A sense of humour and a smile!

Main Responsibilities

  • Deliver excellent customer service, at all times
  • Ensure service is offered quickly and efficiently, meeting our standards
  • Keeping the Hotel, and any other related areas well stocked and clean and tidy, at all times
  • Ensure that all POS systems are utilised throughout every transaction and run correctly
  • Keep up to date with current affairs, lodge promotions and any new products
  • Make guests aware of all health and safety issues.
  • Interact with customers to ensure that they are treated as individuals and not just another number
  • Maintain personal customer service knowledge by completing in-house training and workbooks
  • Always adhere to all company policies and procedures
  • Be involved and contribute at team meetings
  • Carry out instructions given by the management.
  • Be friendly, smiley, sociable and welcoming to our guests thus creating a great atmosphere
  • Remain calm, patient and polite, whenever receiving customer feedback
  • Be helpful and go out of your way to help our guests
  • Take charge of all vehicles and that all vehicle checklists are completed as they should be
  • Ensure that laundry staff are doing their duties
  • Checking of rooms before guest check in
  • All maintenance  related issues
  • All housekeeping related issues.
  • Food & beverage – Menu
  • Stock Takes


Job ID
233564
Job Title
F&B Manager - Deluxe Hotel - Knysna
Employer Type
FT/PT
Province
Town/City
Knysna
Salary Type
Monthly
Salary
R18k - 20k per month + live Out, meals on duty,other benefits to be discussed in interview
Start Date
ASAP
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description