F&B Manager - Deluxe Hotel - Knysna

Zeebra Junction Date Job Posted: 09-Feb-2019

Location: Knysna

Overview 

Our Client a well known Hotel in Knysna - Western Cape, is urgently recruiting for an experienced, vibrant and enthusiastic F&B Manager who will be responsible for assisting the F&B operations . The successful candidate will be responsibile for the F&B operations, which in turn meets the requirements of the Company and more importantly serves the total Guest Experience.

Applications:

  • Must Include : Detailed CV and Head and Shoulders Photograph
  • Apply online to advert or send applications : The Consultant : [Please apply below] 

Remuneration

  • Salary :R 18000.00 - R 20000.00 Negotiable based on Experience and current earnings  
  • This is a Live Out position  
  • Meals provided while on duty
  • Uniform
  • Any other other benefits to be discussed in the interview

Qualifications and Experience Required

  • Tertiary Hospitality / Lodge Management Diploma or Similar
  • Good Hospitality management experience - Preferably also with Lodge Management experience 
  • Excellent written and verbal English communication skills
  • A workable knowledge of Microsoft Word and Excel software
  • Financial knowledge and acumen
  • Knowledge of the local Adventure Travel Industry -  advantageous
  • Excellent Good Food & Beverage background Knowledge - strong plus

Skills and Attributes Necessary 

  • Demonstrated leadership skills and ability to foster teamwork
  • A commitment to internal and external customer satisfaction
  • An understanding of and belief in Responsible Travel philosophy
  • The ability to work in a team environment
  • Understanding of cross-department dependencies & ability to work productively with all areas of the business
  • Ability to work under pressure and juggle multiple tasks
  • Problem solving and decision making capacities
  • Ability to delegate
  • Outstanding organizational and interpersonal skills
  • High standards of customer service
  • Flexible and thrives on change
  • Reliable and responsible
  • A sense of humour and a smile!

Main Responsibilities

  • Deliver excellent customer service, at all times
  • Ensure service is offered quickly and efficiently, meeting our standards
  • Keeping the Hotel, and any other related areas well stocked and clean and tidy, at all times
  • Ensure that all POS systems are utilised throughout every transaction and run correctly
  • Keep up to date with current affairs, lodge promotions and any new products
  • Make guests aware of all health and safety issues.
  • Interact with customers to ensure that they are treated as individuals and not just another number
  • Maintain personal customer service knowledge by completing in-house training and workbooks
  • Always adhere to all company policies and procedures
  • Be involved and contribute at team meetings
  • Carry out instructions given by the management.
  • Be friendly, smiley, sociable and welcoming to our guests thus creating a great atmosphere
  • Remain calm, patient and polite, whenever receiving customer feedback
  • Be helpful and go out of your way to help our guests
  • Take charge of all vehicles and that all vehicle checklists are completed as they should be
  • Ensure that laundry staff are doing their duties
  • Checking of rooms before guest check in
  • All maintenance  related issues
  • All housekeeping related issues.
  • Food & beverage – Menu
  • Stock Takes


Job ID
233564
Job Title
F&B Manager - Deluxe Hotel - Knysna
Employer Type
FT/PT
Province
Town/City
Knysna
Salary Type
Monthly
Salary
R18k - 20k per month + live Out, meals on duty,other benefits to be discussed in interview
Start Date
ASAP