TJ03/02/19 - Senior FOH Manager - Full Service Restaurant

C & G Hospitality Recruitment Date Job Posted: 12-Feb-2019

Location: Johannesburg

The Opportunity:

An exciting opportunity exist for someone with a PROVEN TRACK RECORD in FULL SERVICE RESTAURANTS to join a team with an international footprint and a PASSION FOR EXCELLENCE specializing in being a host that creates a dining experience for guests with a finer taste for crafted food, a palate for quality and a experience that is laid back and continental.

We are in need of professional restauranteurs who are able to handle the guest/patron relations of the business and who not only has a PROVEN TRACK RECORD in the business to achieve Guest Satisfaction and someone WILLING and ABLE to train and develop their staff and create a WORK ENVIRONMENT where staff are INSPIRED to deliver EXCEPTIONAL CUSTOMER EXPERIENCES. As a professional manager our desired applicants will be in constant contact with guests to create memorable guest experiences that will result in guest recommendations and referrals.

Very important to us is that as a BRAND we are PASSIONATE about helping and support the communities we serve and our ideal candidates will be central to this campaign in motivating and inspiring their team to be motivated to be actively involved in helping the less fortunate.

Purpose of the Job:

As Senior FOH Manager the successful applicant will be passionate about turning every day experiences into ones that are truly memorable not only from a food point of view, but especially from a hospitality point of view that will leave guests pleased, happy and positive about recommending the restaurant to friends, family and co-workers.


Criteria for the Job:

To be successful the following criteria is essential and the successful applicant MUST:

  • Have a passion for delivering exceptional hospitality experiences.
  • Have a proven track record of a minimum 3 years in a managerial position in FULL SERVICE restaurants (Not Fast Food Outlets).
  • Have a reputation as someone with integrity and a penchant for being honest
  • Be capable of championing the brand and ensure that the Brand Promise is delivered to guests and patrons
  • Hospitality focused to deliver a memorable guest experience by appreciating compliments and taking ownership of and resolving complaints speedily, and positively to turn a negative into a positive to ensure guest loyalty
  • Able to make a human connection with guests that leave guests with a positive impression and memory of the establishment in a manner that will make them want to return.
  • Have proven competence and experience in training and development of staff (NQF Qualifications will be highly advantageous)
  • Valid Driver's license with a reliable vehicle
  • Willing to work shifts
  • Able to assist the Restaurant General Manager in in executing marketing campaigns at store level in a manner that inspires guests and employees alike.

Job ID
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TJ03/02/19 - Senior FOH Manager - Full Service Restaurant
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