Revenue Manager

The Recruitment Specialists Date Job Posted: 12-Jun-2019

Location: Cape Town

Area:                     Cape Town CBD

Minimum Qualification:

Grade 12/NQF4

Degree or equivalent in Hospitality Management / Financial Management / Economics

5 Years of experience in overseeing the hospitality Reservations and Revenue operations of a luxury 5-Star hotel

Ability to effectively communicate with others in English (written and spoken)

Extensive background in Reservations and Revenue services 

Key Performance Areas of this position includes but is not limited to:

Apply sound RM strategies for all forecasting and yield opportunities

Ensures that all Revenue Reports, Daily Pick-Up reports, Sales Activity reports are accurately produced with the specific time frame

Managing all Online distribution channels and platforms

Rates updating across all channels

Liaison with a digital marketing specialist around online campaigns and promotional opportunities

Effectively utilises property management software and tools to monitor the performance of the Hotel and its 3rd Party Distributors

Assists with the implementation and monitoring of processes and systems that ensure the highest levels of confidentiality and security of information

Ensures that all relevant department employees receive comprehensive training and coaching on Selling and Up/Cross-Selling skills and Yield Management

Together with the Sales and Marketing Manager evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc…)

Create and develop pricing strategies that reflect the individuality of each hotel

Ensure web site booking process is maintained up-to-date and functional

Regularly check the input and the quality of data (segmentation, denials tracking, etc…) points

Responsible for best practice standards to include: competitor analysis; environmental scanning; market modelling; distribution yield management; business mix yield management; length of stay yield management; inventory availability by channel; pricing control and new pricing concepts

Perform competitive benchmark studies and follow market trends

Works with Reservations Teams to prepare and propose the annual budgets for the Department’s needs and activities

Ensures that REVPAR targets are consistently achieved

Reduce the cost of distribution by finding new less expensive means of delivering business

Distribution of issued contract and ad hoc communications


Competencies Required:

Ability to anticipate future circumstances, conditions and requests and use these scenarios to plan for the future

Ability to think strategically and tactically in order to position the hotel and its revenue generation plans optimally

Proficient in understanding use of Yield-Management and Occupancy forecasting techniques

Proficient in the creation and analysis of Market Studies

Skilful in property specific reservations and revenue software to ensure that Occupancy and Rate are maximized

Efficient in the use of Rate-Building software and methods and in the application of Financial good practice

Skilful in the management of the various booking channels 

Proficient user of Microsoft Office software applications

High degree of confidentiality and protection of sensitive information

Persistent in establishing and maintaining effective systems and process activities

Effective in creating and fostering an environment of collaboration and commitment

Ability to work independently without receiving detailed instructions

Strong Attention to Detail and Innovation for Results

Availability:  1 May 2019

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Job ID
Job Title
Revenue Manager
Employer Type
Cape Town
Salary Type
R22k per month
Start Date