Greater Kruger Area, South Africa
The lodge consists of 8 en-suite dorm rooms and various working areas and rooms, a fully operational commercial kitchen, restaurant area, lounge, presentation rooms, large outdoor swimming pool and boma as well as a luxury tented camp consisting of 7 en-suite tents and 5 comfortable rondawels. The main lodge (dorm rooms) host African Impact volunteers and projects. African Impact is a multi-award winning volunteer organization based in Eastern and Southern Africa. Volunteers from around the world travel to South Africa to take part in one of the many community, research and/or photographic conservation projects utilising the lodge as a project base. The rondawels and luxury tented camp are open to the public to book, largely this caters to self-drive Kruger guests as well as photographic safaris and groups.
In low season the lodge usually hosts around 20 volunteers increasing to 65-75 in busy months. We have a compliment of 9 well-established lodge staff distributed between kitchen, housekeeping and maintenance teams, as well as a large field guiding team, inclusive of a 6 month training and internship program. The lodge strives to be as environmentally conscious and friendly as possible with one-use-plastic pledges, recycling, water & power wastage, etc.
Everyone that stays at Dumela is a guest. Therefore there is an expectation to provide high quality and consistent service to all, whether volunteer, intern or member of the general public.
A wealth of experience in management and hospitality is essential for this role(s).
Wh o are we looking for?
One person or a couple (no children) welcome to apply. Minimum 3 years’ experience in management positions within in the hospitality sector essential. Lodge management/team management or similar in Africa essential. Food & beverage, planning, hospitality leadership & innovation, logistics, operations, administration, guest relations, booking related administration (sales/marketing), bar and shop running, stock control, multi-team management, team training & development, front of house, guide team management, vehicle logistics, vehicle maintenance, store room control/maintenance/stocking/etc, financial planning, forecasting, quality control, innovation and development, etc. This is a management role in every sense. Those successful will be joining an already established management team from whom support will be provided. This is a fantastic opportunity for the right individual, or individuals to work in a multi-faceted lodge in Africa whilst contributing toward important conservation initiatives though association with African Impact.
Desirable skills: hospitality management, food and beverage management, guiding, team management, mechanics/vehicle maintenance, quality control, etc.
In your role you will manage and be responsible for daily operations of the lodge. You will manage the kitchen, housekeeping, lodge maintenance teams as well as the guide team, fleet of vehilces and general hospitality. Daily duties will include (but not limited to) volunteer arrival and departure logistics, coordinating stock and supplies, arranging weekend tours for volunteers, overall budget control, work detail scheduling, department forecasting, team management, Health and Safety, resolving HR issues amongst staff, etc.
Candidates need to be meticulous, detail orientated and organised as a large part of lodge management is administration, tracking and planning. As you will be managing a team it is crucial that you have strong skills in problem solving, confidence, management, be self-motivated and driven. The lodge hosts African Impact volunteers as well as external guests in both the main lodge and a luxury tented camp.
For International Applicants (non-South African)
How to Apply
Please send CV and cover letter to: apply below
Email subject line: Lodge Manager Application