Reservations Consultant - Luxury Villa Rental Company, Camps Bay

Date Job Posted: 05-Oct-2021

Location: Cape Town

Exciting opportunity! Capsol (based in Camps Bay), is currently looking to employ an experienced Villa Rental Consultant. We have been in operation since 1997 and is one of the leading Villa Marketing and Reservation companies in South Africa! This is an extremely rewarding and exciting opportunity to join a company which is at the forefront of its field.

Basic Job description:

  • Responding to enquiries & providing all prospective clients with suitable / available options via email.
  • Closing of reservations/bookings, from start to finish
  • Ensure monthly and annual targets and conversions are reached
  • Processing of all booking documents and related admin
  • Assisting guest during/before/after tenancy
  • On-going liaison with property suppliers & owners
  • Regular Villa inspections 
  • Sourcing of new product and establishment of new supplier relationships

Essential experience, knowledge & skills

  • Have relevant “online reservations experience” of at least 3 + years or more 
  • Previous Experience in Villa Rental Industry, Tourism/ Hotel Booking or Hospitality preferable
  • Previous Experience working with CRM systems and/ or similar booking software
  • Experience as a luxury FIT inbound consultant with knowledge of the 4 and 5 star markets  preferable

Excellent SALES track record, relating to financial targets reached and conversions (must be able to provide supporting docs, if required).

Competencies required:

  • Absolute passion for sales / sales environment (target-driven)
  • Strong negotiation & influencing skills
  • Strong customer-service orientation 
  • Proven understanding of market dynamics 
  • Strong communication and interpersonal skills (written and verbal)
  • Socially confident and professional
  • Ability to work independently, swiftly and use initiative
  • Optimistic, self-motivated, self-driven and resilient
  • Ability to work within (sales) team environment
  • Must be extremely competent with PC and telephone skills 


  • Set Basic & Commission (high earning potential)

** Please submit CV and Cover image to the email provided. 

Job ID
Job Title
Reservations Consultant - Luxury Villa Rental Company, Camps Bay
Cape Town
Salary Type
Above Average
Start Date
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description