Lodge Manager & Maintenance Manager Couple

Date Job Posted: 02-Jan-2022

Location: St Lucia

LODGE MANAGEMENT COUPLE: 

Operational Lodge Manager & Maintenance Manager.

 

HER: LODGE/OPS MANAGER

Summary

HR/ Strong Admin Skills/ Semper & Sage skills & checking reservations & accounts.

Linking Reservations and Front & back office.

Client & activity coordination.

General lodge operations.

Manage all staff, duties & shifts, time management.

Serve & Host guests & guest liaison, Housekeeping checks etc.

 

Ensure order and cleanliness of the lodge in general.

Hosting and general assisting at the lodge in front and back of house. 

Work with F&B Manager/ Head Chef.

Some purchasing. Stock takes. Curio shop stock takes & general lodge stock.

Oversee Housekeeping & conduct daily room checks & inspections.

Welcome guests on arrival to the lodge.

Check-in guests to the lodge and all associated tasks

Check-out guests - ensure all extras have been billed for.

Report on any lodge maintenance as needed & hand over to maintenance manager.

Assist with any marketing related activities & ensure social media posts are quality assessed.

Assist with any administrative task as needed by the owners or managers.

Assume responsibility for all lodge related tasks.

Assume responsibility for all F&B related tasks when the F&B manager is on leave.

Assist with any administrative task as needed by the general manager or finance manager.

Monthly reporting to be submitted timeously to owners.

Ensure daily interaction and communications with in-house guests.

Ensure all internal financial & admin controls and systems are in place and strictly adhered to.

Overall responsibility for all human resources in the lodge.

Daily meeting with the management team and Heads of Department to discuss the daily plan, including arrivals, departures, maintenance, food, special requests, bush banqueting.

Over and above daily hosting of guests ensure you host all Agents, Media and VIP Groups.

Co-operation with park rules and regulations, permits etc.

Co-operation and collaboration with the Rangers.

Coordinate Guest picnic bush lunches./ special occasions & private dinners.

Ensure effective co-operation, collaboration and support with/to Lodge teams.

Ensure all health and safety compliance standards, including Covid 19 Protocols.

Oversee safety and security of all guests, lodge staff and company assets.

Oversee conservation and sustainability efforts.

Ensure all health and safety and risk protocols are met and maintained.

 

HIM: MAINTENANCE MANAGER 

Summary

Responsible for all maintenance: Plumbing, Electrics, Water pumps & systems, lodge repairs, Woodwork, basic building & repairs, grounds management, room checks. Workshop manangement.  (No park management as we traverse within a concessioned Park), stock takes of workshop, Control of diesel.

Vehicle maintenance, servicing, licencing and checks, checking rangers vehicles & proceedures to be followed.

Hosting & bar duties & general assisting at the lodge when needed as back up.

SKILLS

Must have had experience in 3-5 Star Lodges.

Great people skills and good with staff.

Adaptable to owners ethics and management style.

Must be solid personalities, focus on hygene & well presented.  

Preferably non smokers & of sober habits.

(Covid vaccines are not mandatory until enforced by government).

 

CV - must include:

Last salary slip

Photograph

ID

Valid Drivers licence.

Good traceable & contactable references. 

 

SALARY

Negotiable, subject to experience and skill.

1 Bedroom cottage with open plan lounge & kitchen & outdoor patio.

Meals provided on duty. 

Deductions: UIF, PAYE.

Regret no couples with children.

 


Job ID
288408
Job Title
Lodge Manager & Maintenance Manager Couple
Employer Type
FT/PT
Town/City
St Lucia
Salary Type
Monthly
Salary
Experience appropriate
Start Date
Negotiable - Est 1 March 2022
Meet all the necessary requirements listed in the job description
Are eligible to live and work in the country specified in the job description